TERMS OF SERVICE

WELCOME TO ADANA. THE ACCESS TO AND USE OF THIS WEBSITE AS WELL AS THE PURCHASE OF PRODUCTS, ARE BASED ON THE ASSUMPTION THAT YOU HAVE READ, UNDERSTOOD AND ACCEPTED THESE TERMS.

TERMS OF SERVICE MAY BE UPDATED OR MODIFIED AT ANY TIME. THEREFORE, YOU SHOULD REGULARLY ACCESS THIS SECTION ON THE WEBSITE IN ORDER TO CHECK THE PUBLICATION OF THE MOST RECENT AND UPDATED TERMS. 

 BY VISITING OUR SITE, YOU AGREE TO BE SOLELY LIABLE FOR YOUR USE OF ADANABEAUTY.CO AND ITS CONTENTS. ALL VISITORS AGREE TO USE THE WEBSITE FOR LAWFUL PURPOSES ONLY. ADANA IS NOT LIABLE FOR ANY DAMAGES THAT MAY OCCUR AS A RESULT OF USING THIS WEBSITE AND DOES NOT GUARANTEE THAT THE WEBSITE WILL BE ERROR-FREE OR UNINTERRUPTED. 

ALL CONTENT ON THIS SITE, INCLUDING IMAGES, DESIGNS, AND TEXT, IS OWNED BY ADANA AND MAY NOT BE REPRODUCED OR DISTRIBUTED WITHOUT WRITTEN PERMISSION.

PRIVACY POLICY 

THIS PRIVACY POLICY DESCRIBES HOW ADANA (THE "SITE", "WE", "US", OR "OUR") COLLECTS, USES, AND DISCLOSES YOUR PERSONAL INFORMATION WHEN YOU VISIT, USE OUR SERVICES, OR MAKE A PURCHASE FROM ADANABEAUTY.CO (THE "SITE") OR OTHERWISE COMMUNICATE WITH US (COLLECTIVELY, THE "SERVICES"). FOR PURPOSES OF THIS PRIVACY POLICY, "YOU" AND "YOUR" MEANS YOU AS THE USER OF THE SERVICES, WHETHER YOU ARE A CUSTOMER, WEBSITE VISITOR, OR ANOTHER INDIVIDUAL WHOSE INFORMATION WE HAVE COLLECTED PURSUANT TO THIS PRIVACY POLICY.

BY USING AND ACCESSING ANY OF THE SERVICES, YOU AGREE TO THE COLLECTION, USE, AND DISCLOSURE OF YOUR INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY. PLEASE READ THIS PRIVACY POLICY CAREFULLY BEFORE USING THE PLATFORM OR SUBMITTING PERSONAL INFORMATION TO US.

CHANGES TO THIS PRIVACY POLICY

WE MAY UPDATE THIS PRIVACY POLICY FROM TIME TO TIME, INCLUDING TO REFLECT CHANGES TO OUR PRACTICES OR FOR OTHER OPERATIONAL, LEGAL, OR REGULATORY REASONS. WE WILL POST THE REVISED PRIVACY POLICY ON THE SITE, UPDATE THE "LAST UPDATED" DATE AND TAKE ANY OTHER STEPS REQUIRED BY APPLICABLE LAW. 

HOW WE COLLECT AND USE YOUR PERSONAL INFORMATION

 TO PROVIDE THE SERVICES, WE COLLECT PERSONAL INFORMATION ABOUT YOU FROM A VARIETY OF SOURCES, AS SET OUT BELOW. THE INFORMATION THAT WE COLLECT AND USE VARIES DEPENDING ON HOW YOU INTERACT WITH US.

 IN ADDITION TO THE SPECIFIC USES SET OUT BELOW, WE MAY USE INFORMATION WE COLLECT ABOUT YOU TO COMMUNICATE WITH YOU, PROVIDE THE SERVICES, COMPLY WITH ANY APPLICABLE LEGAL OBLIGATIONS, ENFORCE ANY APPLICABLE TERMS OF SERVICE, AND TO PROTECT OR DEFEND THE SERVICES, OUR RIGHTS, AND THE RIGHTS OF OUR USERS OR OTHERS.

 WHAT PERSONAL INFORMATION WE COLLECT

THE TYPES OF PERSONAL INFORMATION WE OBTAIN DEPENDS ON HOW YOU INTERACT WITH OUR SITE AND USE OUR SERVICES. WHEN WE USE THE TERM "PERSONAL INFORMATION", WE ARE REFERRING TO INFORMATION THAT IDENTIFIES, RELATES TO, DESCRIBES OR CAN BE ASSOCIATED WITH YOU. THE FOLLOWING SECTIONS DESCRIBE THE CATEGORIES AND SPECIFIC TYPES OF PERSONAL INFORMATION WE COLLECT.

 INFORMATION WE COLLECT DIRECTLY FROM YOU

 INFORMATION THAT YOU DIRECTLY SUBMIT TO US THROUGH OUR SERVICES MAY INCLUDE: (A) BASIC CONTACT DETAILS INCLUDING YOUR NAME, ADDRESS, PHONE NUMBER, EMAIL; (B) ORDER INFORMATION INCLUDING YOUR NAME, BILLING ADDRESS, SHIPPING ADDRESS, PAYMENT CONFIRMATION, EMAIL ADDRESS, PHONE NUMBER; (C) ACCOUNT INFORMATION INCLUDING YOUR USERNAME, PASSWORD, SECURITY QUESTIONS; (D) SHOPPING INFORMATION INCLUDING THE ITEMS YOU VIEW, PUT IN YOUR CART OR ADD TO YOUR WISHLIST; (E) CUSTOMER SUPPORT INFORMATION INCLUDING THE INFORMATION YOU CHOOSE TO INCLUDE IN COMMUNICATIONS WITH US, FOR EXAMPLE, WHEN SENDING A MESSAGE THROUGH THE SERVICES.

SOME FEATURES OF THE SERVICES MAY REQUIRE YOU TO DIRECTLY PROVIDE US WITH CERTAIN INFORMATION ABOUT YOURSELF. YOU MAY ELECT NOT TO PROVIDE THIS INFORMATION, BUT DOING SO MAY PREVENT YOU FROM USING OR ACCESSING THESE FEATURES.

INFORMATION WE OBTAIN FROM THIRD PARTIES

FINALLY, WE MAY OBTAIN INFORMATION ABOUT YOU FROM THIRD PARTIES, INCLUDING FROM VENDORS AND SERVICE PROVIDERS WHO MAY COLLECT INFORMATION ON OUR BEHALF, SUCH AS:

(A) COMPANIES WHO SUPPORT OUR SITE AND SERVICES, SUCH AS SHOPIFY; (B) OUR PAYMENT PROCESSORS, WHO COLLECT PAYMENT INFORMATION (E.G., BANK ACCOUNT, CREDIT OR DEBIT CARD INFORMATION, BILLING ADDRESS) TO PROCESS YOUR PAYMENT IN ORDER TO FULFILL YOUR ORDERS AND PROVIDE YOU WITH PRODUCTS OR SERVICES YOU HAVE REQUESTED, IN ORDER TO PERFORM OUR CONTRACT WITH YOU;  (C) WHEN YOU VISIT OUR SITE, OPEN OR CLICK ON EMAILS WE SEND YOU, OR INTERACT WITH OUR SERVICES OR ADVERTISEMENTS, WE, OR THIRD PARTIES WE WORK WITH, MAY AUTOMATICALLY COLLECT CERTAIN INFORMATION USING ONLINE TRACKING TECHNOLOGIES SUCH AS PIXELS, WEB BEACONS, SOFTWARE DEVELOPER KITS, THIRD-PARTY LIBRARIES, AND COOKIES.

ANY INFORMATION WE OBTAIN FROM THIRD PARTIES WILL BE TREATED IN ACCORDANCE WITH THIS PRIVACY POLICY. WE ARE NOT RESPONSIBLE OR LIABLE FOR THE ACCURACY OF THE INFORMATION PROVIDED TO US BY THIRD PARTIES AND ARE NOT RESPONSIBLE FOR ANY THIRD PARTY'S POLICIES OR PRACTICES. FOR MORE INFORMATION, SEE THE SECTION BELOW, THIRD PARTY WEBSITES AND LINKS.

HOW WE USE YOUR PERSONAL INFORMATION

PROVIDING PRODUCTS AND SERVICES

WE USE YOUR PERSONAL INFORMATION TO PROVIDE YOU WITH THE SERVICES IN ORDER TO PERFORM OUR CONTRACT WITH YOU, INCLUDING TO PROCESS YOUR PAYMENTS, FULFILL YOUR ORDERS, TO SEND NOTIFICATIONS TO YOU RELATED TO YOUR ACCOUNT, PURCHASES, RETURNS, EXCHANGES OR OTHER TRANSACTIONS, TO CREATE, MAINTAIN AND OTHERWISE MANAGE YOUR ACCOUNT, TO ARRANGE FOR SHIPPING, AND FACILITATE ANY RETURNS AND EXCHANGES.

MARKETING AND ADVERTISING

WE USE YOUR PERSONAL INFORMATION FOR MARKETING AND PROMOTIONAL PURPOSES, SUCH AS TO SEND MARKETING, ADVERTISING AND PROMOTIONAL COMMUNICATIONS BY EMAIL, TEXT MESSAGE OR POSTAL MAIL, AND TO SHOW YOU ADVERTISEMENTS FOR PRODUCTS OR SERVICES. THIS MAY INCLUDE USING YOUR PERSONAL INFORMATION TO BETTER TAILOR THE SERVICES AND ADVERTISING ON OUR SITE AND OTHER WEBSITES.

COMMUNICATING WITH YOU

WE USE YOUR PERSONAL INFORMATION TO PROVIDE YOU WITH CUSTOMER SUPPORT AND IMPROVE OUR SERVICES. THIS IS IN OUR LEGITIMATE INTERESTS IN ORDER TO BE RESPONSIVE TO YOU, TO PROVIDE EFFECTIVE SERVICES TO YOU, AND TO MAINTAIN OUR BUSINESS RELATIONSHIP WITH YOU.

COOKIES

AT ADANA, WE USE COOKIES AND SIMILAR TECHNOLOGIES TO ENHANCE YOUR EXPERIENCE ON OUR WEBSITE, PROVIDE PERSONALIZED SERVICES, AND IMPROVE OUR OFFERINGS. THIS COOKIE POLICY OUTLINES THE TYPES OF COOKIES WE USE, THEIR PURPOSE, AND YOUR RIGHTS REGARDING THEIR USE. BY CONTINUING TO USE OUR WEBSITE, YOU AGREE TO THE USE OF COOKIES AS OUTLINED IN THIS POLICY.

TYPES OF COOKIES WE USE

ESSENTIAL COOKIES

THESE COOKIES ARE NECESSARY FOR THE WEBSITE TO FUNCTION PROPERLY. THEY ALLOW YOU TO NAVIGATE THE SITE, USE ITS FEATURES, AND ACCESS SECURE AREAS, SUCH AS THE CHECKOUT PAGE. WITHOUT THESE COOKIES, SOME SERVICES ON OUR WEBSITE CANNOT BE PROVIDED.

PERFORMANCE & ANALYTICS COOKIES

WE USE THESE COOKIES TO UNDERSTAND HOW VISITORS INTERACT WITH OUR WEBSITE. THIS HELPS US IMPROVE WEBSITE PERFORMANCE BY COLLECTING INFORMATION SUCH AS VISITOR NUMBERS, PAGE LOAD TIMES, AND ERROR MESSAGES. ALL DATA COLLECTED IS ANONYMIZED AND USED TO ENHANCE USER EXPERIENCE.

FUNCTIONALITY COOKIES

THESE COOKIES ALLOW OUR WEBSITE TO REMEMBER CHOICES YOU MAKE, SUCH AS LANGUAGE PREFERENCES OR PRODUCT SELECTIONS. THEY HELP PROVIDE A MORE PERSONALIZED EXPERIENCE BY RECOGNIZING YOUR RETURN VISITS AND STORING PREVIOUS SELECTIONS.

TARGETING & ADVERTISING COOKIES

WE MAY USE THESE COOKIES TO DELIVER PERSONALIZED ADVERTISEMENTS BASED ON YOUR BROWSING BEHAVIOR ON OUR SITE AND OTHER WEBSITES. THEY TRACK YOUR ONLINE ACTIVITY TO SHOW ADS THAT ARE RELEVANT TO YOUR INTERESTS.

YOU MAY SEE ADVERTISEMENTS FROM US ACROSS THE INTERNET AS A RESULT OF THESE COOKIES.

 MANAGING COOKIES

YOU CAN CONTROL OR DELETE COOKIES THROUGH YOUR BROWSER SETTINGS. MOST BROWSERS ALLOW YOU TO BLOCK OR DELETE COOKIES, BUT DOING SO MAY IMPACT YOUR ABILITY TO USE CERTAIN FEATURES OF OUR WEBSITE. FOR MORE INFORMATION ABOUT MANAGING COOKIES, VISIT YOUR BROWSER’S HELP SECTION.

HOW WE DISCLOSE PERSONAL INFORMATION

IN CERTAIN CIRCUMSTANCES, WE MAY DISCLOSE YOUR PERSONAL INFORMATION TO THIRD PARTIES FOR LEGITIMATE PURPOSES SUBJECT TO THIS PRIVACY POLICY. SUCH CIRCUMSTANCES MAY INCLUDE: (A) WITH VENDORS OR OTHER THIRD PARTIES WHO PERFORM SERVICES ON OUR BEHALF (E.G., IT MANAGEMENT, PAYMENT PROCESSING, DATA ANALYTICS, CUSTOMER SUPPORT, CLOUD STORAGE, FULFILLMENT AND SHIPPING); (B) WITH BUSINESS AND MARKETING PARTNERS, INCLUDING SHOPIFY, TO PROVIDE SERVICES AND ADVERTISE TO YOU. FOR EXAMPLE, WE USE SHOPIFY TO SUPPORT PERSONALIZED ADVERTISING WITH THIRD-PARTY SERVICES. OUR BUSINESS AND MARKETING PARTNERS WILL USE YOUR INFORMATION IN ACCORDANCE WITH THEIR OWN PRIVACY NOTICES; (C) WHEN YOU DIRECT, REQUEST US OR OTHERWISE CONSENT TO OUR DISCLOSURE OF CERTAIN INFORMATION TO THIRD PARTIES, SUCH AS TO SHIP YOUR PRODUCTS OR THROUGH YOUR USE OF SOCIAL MEDIA WIDGETS OR LOGIN INTEGRATIONS, WITH YOUR CONSENT; (D) WITH OUR AFFILIATES OR OTHERWISE WITHIN OUR ENTITY GROUP, IN OUR LEGITIMATE INTERESTS TO RUN A SUCCESSFUL BUSINESS.

RETENTION OF YOUR INFORMATION

FOR EACH CATEGORY ABOVE, WE RETAIN YOUR PERSONAL INFORMATION FOR AS LONG AS NECESSARY TO PROVIDE THE SERVICES, COMPLY WITH LEGAL OBLIGATIONS, RESOLVE DISPUTES OR ENFORCE OTHER APPLICABLE CONTRACTS AND POLICIES.

YOUR RIGHTS AND CHOICES

YOU HAVE CERTAIN RIGHTS REGARDING HOW WE USE YOUR PERSONAL INFORMATION. CERTAIN RIGHTS ARE BROWSER AND DEVICE SPECIFIC.

RIGHT TO OPT OUT OF SALE OR SHARING OR TARGETED ADVERTISING

YOU MAY HAVE A RIGHT TO DIRECT US NOT TO "SELL" OR "SHARE" YOUR PERSONAL INFORMATION OR TO OPT OUT OF THE PROCESSING OF YOUR PERSONAL INFORMATION FOR PURPOSES CONSIDERED TO BE "TARGETED ADVERTISING", AS DEFINED IN APPLICABLE PRIVACY LAWS. PLEASE NOTE THAT IF YOU VISIT OUR SITE WITH THE GLOBAL PRIVACY CONTROL OPT-OUT PREFERENCE SIGNAL ENABLED, DEPENDING ON WHERE YOU ARE, WE WILL AUTOMATICALLY TREAT THIS AS A REQUEST TO OPT-OUT OF THE "SALE" OR "SHARING" OF INFORMATION FOR THE DEVICE AND BROWSER THAT YOU USE TO VISIT THE SITE.

MANAGING COMMUNICATION PREFERENCES

WE MAY SEND YOU PROMOTIONAL EMAILS, AND YOU MAY OPT OUT OF RECEIVING THESE AT ANY TIME BY USING THE UNSUBSCRIBE OPTION DISPLAYED IN OUR EMAILS TO YOU. IF YOU OPT OUT, WE MAY STILL SEND YOU NON-PROMOTIONAL EMAILS, SUCH AS THOSE ABOUT YOUR ACCOUNT OR ORDERS THAT YOU HAVE MADE.

WE USE SHOPIFY'S AD SERVICES SUCH AS SHOPIFY AUDIENCES TO HELP PERSONALIZE THE ADVERTISING YOU SEE ON THIRD PARTY WEBSITES. TO RESTRICT SHOPIFY MERCHANTS THAT USE THESE AD SERVICES FROM USING YOUR PERSONAL INFORMATION FOR SUCH SERVICES, VISIT HTTPS://PRIVACY.SHOPIFY.COM/EN.

CONTACT

USERS WHO HAVE QUESTIONS ABOUT HOW WE PROCESS PERSONAL INFORMATION OR THIS PRIVACY POLICY ARE ENCOURAGED TO WRITE TO: INFO@ADANABEAUTY.CO

LAST UPDATED: OCTOBER 23, 2024.