SHIPPING AND RETURN POLICY

RETURN POLICY

WE ACCEPT RETURNS WITHIN 30 DAYS OF PURCHASE AND OFFER FREE RETURN SHIPPING. ITEMS MUST BE UNUSED AND IN THEIR ORIGINAL PACKAGING. REFUNDS WILL BE ISSUED TO THE ORIGINAL PAYMENT METHOD WITHIN 5-10 BUSINESS DAYS ONCE THE RETURN IS RECEIVED AND INSPECTED. 

PRODUCT INFORMATION AND QUALITY ASSURANCE

WE PROVIDE ACCURATE DESCRIPTIONS AND IMAGES OF EACH HEAD SCARF TO HELP YOU MAKE AN INFORMED CHOICE.

EACH ITEM IS CAREFULLY INSPECTED FOR QUALITY AND CRAFTSMANSHIP PRIOR TO SHIPPING.

 

ORDER ACCURACY

PLEASE VERIFY ALL DETAILS, INCLUDING COLOR, STYLE, AND QUANTITY, BEFORE COMPLETING YOUR PURCHASE TO ENSURE ACCURACY.

EXCEPTIONS FOR DAMAGED OR DEFECTIVE ITEMS

IF YOUR ITEM ARRIVES DAMAGED OR DEFECTIVE, CONTACT US AT INFO@ADANABEAUTY.CO WITHIN 7 DAYS WITH PHOTOS AND A DESCRIPTION OF THE ISSUE. WE WILL REVIEW ANY CONCERNS REGARDING PRODUCT QUALITY ON A CASE-BY-CASE BASIS.

CANCELLATIONS

WE DO NOT ACCEPT CANCELLATIONS AT THIS TIME.

 

SHIPPING POLICY

WE OFFER SHIPPING WITHIN THE UNITED STATES. ALL ORDERS ARE PROCESSED MONDAY THROUGH FRIDAY, EXCLUDING HOLIDAYS. ORDERS TAKE 1-3 BUSINESS DAYS TO PROCESS BEFORE SHIPMENT. ONCE YOUR ORDER IS SHIPPED, YOU WILL RECEIVE A CONFIRMATION EMAIL WITH TRACKING DETAILS.

SHIPPING METHODS

STANDARD SHIPPING: FREE STANDARD SHIPPING ON ALL ORDERS, WITH DELIVERY EXPECTED WITHIN 3-5 BUSINESS DAYS AFTER DISPATCH.

EXPEDITED SHIPPING: AVAILABLE FOR AN ADDITIONAL FEE, WITH DELIVERY WITHIN 1-2 BUSINESS DAYS AFTER DISPATCH.

 

CONTACT INFORMATION

IF YOU HAVE ANY QUESTIONS ABOUT THIS POLICY OR NEED ASSISTANCE, PLEASE REACH OUT TO OUR CUSTOMER CARE TEAM AT INFO@ADANABEAUTY.CO